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Non-Linear Editing Systems
While it is true that our products can essentially be used with any video editing system that can output a standard CMX or Grass Valley EDL, we have designed our products to be compatible with the Non-Linear Editing Systems listed below.
- Accom Affinity
- Accom/Scitex Sphere
- Scitex/ImMIX Cube
- Adobe Premiere
- Apple Final Cut Pro
- Avid Media Composer
- Avid Xpress/MCXpress
- Broadware EMC
- Digital Origin/Radius EditDV
- discreet edit*
- DVision OnLINE
- Fast Video Machine
- Fast 601
- in-sync Speed Razor
- Media 100 (Macintosh)
- Media 100 iFinish/Finish (Windows)
Is your system not listed here? As long as your system outputs a standard CMX 3400, CMX 3600 or GVG 4.0-7.0 EDL, you can use our products to finish your film. What you won't get is support for converting telecine logs into batch digitizing logs. Otherwise you should be able to take advantage of all other features of our products. If you would like to contact us regarding support for your particular system, please email us at compatibility@trakkertech.com or call us at (310) 406-1237.
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The following white papers, articles and documents contain a wealth of information on our products and the post-production industry in general. Please take a look at these documents to possibly answer any related questions you may have. Click on the document you want and in the format you want. These documents are freely distributable.
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Glossary Of Terms -- This glossary defines many common terms related to Slingshot and film post production.
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Film Matchback Software - Can it work in Indian conditions? - II This document is the text of an article published in the November-December 1999 issue of Studio Systems, the foremost industry trade publication for Asia, India and the Gulf. Barry Silver, President of Trakker Technologies, was asked to rebut an article which appeared in the March-April 1999 issue of Studio Systems, which questioned whether Slingshot could work for Indian filmmakers. This document includes an account of Barry's highly successful trip to India for the sole purpose of demonstrating that Slingshot does indeed work, and work very well, under Indian filmmaking conditions.
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Address to Broadcast India 1999 Conference - Creative Digital Editing -- This document is the text of the paper presented by Barry Silver, President of Trakker Technologies, at Broadcast India 1999. The convention and symposium took place in Mumbai (Bombay), India, in October of 1999.
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PAL Telecine Specifications -- This document describes important steps to take to facilitate a proper PAL telecine transfer for ensuring a proper film finish using Slingshot products.
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To ensure proper support, receive important announcements and be eligible for updates and upgrades, please register your purchase. You can register online by clicking below, or, if you would like to register by phone, please call (310) 406-1237.You can register via fax or mail by filling out the registration card that came with your product, and faxing it to (310) 406-1257, or mailing it to Trakker Technologies, Attn: Registration, 2200 Pacific Coast Highway, Suite 101, Hermosa Beach, CA, 90254, USA.
Online Product Regsitration
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Trakker Technologies' acclaimed technical support can help you to get the most from your Slingshot product, and help insure a successful film finish. We realize that our clients' ultimate success is not only dependent on knowing how to use our products effectively and properly, but also on knowing and understanding the proper methods and techniques involved in the entire film production and post production process. Our support staff combines state-of-the-art technical knowledge with expert film production experience and know-how, and we are ready to help.
Be sure to register. Technical support is available only to registered clients. To register, click here.
Our technical support comes in three options: one-HELP, e-HELP and vip-HELP. To order e-HELP or vip-HELP, click here. Please see a complete description of each plan below:
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Plan
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Description
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Price
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Notes
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one-HELP
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Per-incident support, phone or email. Support is charged on a per-incident basis. Client pays a flat fee per each incident, regardless of the amount of time required to come to a solution.
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$45
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- A credit card is required at time of call for this support program (VISA, MasterCard, American Express, Discover).
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e-HELP
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E-mail support. Client may e-mail their technical questions and will receive a response within 24 hours, M-F.
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$300*
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- Pricing is based on 12-month term.
- Client may also purchase 6-month contract for 60% of 12-month price.
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vip-HELP
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Phone and e-mail support. Client may e-mail their technical questions and will receive a response within 24 hours, M-F. Client may call with their technical questions during normal business hours, M-F, 8:30am - 5:30pm PST.
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$400*
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- Pricing is based on 12-month term.
- Client may also purchase 6-month contract for 60% of 12-month price.
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*Pricing is for technical support plan purchase at the time of product purchase; if purchase is made after product sale, add 10% to pricing.
Thirty days of no-charge technical support is provided with all new product purchases (not applicable to upgrades). The thirty-day period begins at the time of your first technical support contact. Client must be registered to receive technical support.
To order e-HELP or vip-HELP, click here.
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Please take the time to download the Slingshot film credit graphic and include it on the end credits of your movies that have been finished using Slingshot products. The best way for us to continue providing top-notch support and exceptional products to the film and video community is to continue to spread the word and increase the visibility.
If our products helped you finish your film successfully, please include us on the credits of your film. Let's spread the word that films don't have to be "Edited on Avid" or "Edited on Lightworks" anymore. Join the legion of films that proudly diplay the Slingshot logo and are helping the buzz grow louder.
Don't forget to let us know when you've completed a movie using our products so we can help promote your film on our website and other publicity materials. If your film has a website, we'll provide a link as well.
Download Slingshot Credits Logo (eps format)
If you need a different file format, please email us at slingshot@trakkertech.com, or call us at (310) 406-1237.
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Questions or comments?
Email webmaster@trakkertech.com
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